More jobs:
Front Desk Supervisor/Customer Service
Job in
Newport News, Virginia, 23600, USA
Listed on 2026-02-07
Listing for:
Hilton
Full Time
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
No experience required, hiring immediately, apply now. Hilton is seeking a Front Desk Supervisor.
Responsibilities- Oversee front‑desk operations.
- Provide guest service, guidance, and leadership to ensure consistent customer service.
- Assign and instruct team members on details of work.
- Monitor lobby traffic to make staffing adjustments accordingly.
- Resolve customer complaints.
- Train, supervise, schedule, and assist in evaluating staff.
- Demonstrated commitment to Hilton values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency and discipline. - Quality, Productivity, Dependability, Customer Focus, Adaptability.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success, driven by our Vision, Mission, and Values.
What will it be like to work for Hilton? Hilton is a leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.
EOE/AA/Disabled/Veterans
Location & PositionFront Desk Supervisor – Customer Service, Hilton 1635hr
• Newport News, VA, United States
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