Retail Front Door Concierge

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re‑commerce, we know it’s our team members who make it all happen!

We value diversity in our people, perspectives, and products. For us, it’s the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in‑person and through our digital omni‑channel experiences. If you’re someone who embraces change, is authentic, and wants to make an impact this is the place for you.

The Retail Front Door Concierge is the first point of contact for clients who are visiting the boutique. Their main role is ensuring each guest is warmly welcomed with a smile and providing a seamless introduction to the FASHIONPHILE experience. This position is responsible for representing the FP brand and telling the Fashionphile story through professionalism, enthusiasm, and genuine hospitality.

• Greeting all customers and visitors with a warm smile and gracious presence, setting the tone for a luxury experience that reflects FASHIONPHILE’s commitment to excellence, elegance, and brand heritage.
• Assisting with general inquiries and providing informed direction, ensuring every client feels attended to and valued while being guided to the appropriate department or specialist.
• Maintaining an active awareness of guest flow and overall store safety by attentively overseeing all entrances and exits, ensuring a secure yet welcoming environment for clients and staff.
• Assisting with courier drop‑offs including unloading the van and scanning in items.
• Supporting inventory replenishment, tagging, shipping, and merchandise organization.
• Assisting with stock processing and maintaining stockroom cleanliness and compliance.

• 0–3 years of experience in retail, hospitality, security or customer service.
• Ability to lift/remove up to 30 lbs.
• Must be able to stand for an extended period of time.
• Ability to successfully multitask.
• Ability to provide excellent customer service.

• Medical, Dental and Vision Coverage.
• FSA options for Medical, Dependent Care & Commuter Benefits.
• Paid Time off, Paid Sick Time, and Paid Holidays.
• 401(k) with generous match program.
• Free Life Insurance and AD&D.
• Long Term Disability Insurance.
• Employee Discount.
• FASHIONPHILE shirt to be provided to comply with dress code.

• This position begins at $20.00/HR for all New Hires into FASHIONPHILE’s Newport Beach, CA location.