KEY HOLDER
Listed on 2025-12-02
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Retail
Retail & Store Manager, Retail Sales, Merchandising, Customer Service Rep
6 months ago Be among the first 25 applicants
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St. John Knits provided pay rangeThis range is provided by St. John Knits. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$18.00/yr - $20.00/yr
Established in 1962 by Co-Founder and then Chief Designer Marie Gray, St. John is the epitome of American Luxury. Starting with a single knit shift dress, Gray’s initial vision expanded into a full lifestyle collection including signature knitwear and a timeless wardrobe of elegant and effortless dressing, each piece defined by luxe finishes, hand embellishment and attention to detail. Today St.
John employs more than 1,500 people and is vertically integrated with workshops, stores and offices around the world. Its collections are sold in high-end specialty retailers in 19 countries, 37 company-owned stores and through the brand’s e-commerce site
The Key Holder supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.
Essential Duties And Responsibilities- Consistently achieves or exceeds monthly sales and KPI goals
- Actively develops new clients by finding new ways to enhance and develop business
- Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients
- Effectively captures client data for connecting with clients and building relationships
- Completes outreach to connect with clients on a regular basis
- Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
- Upholds all brand values and relationship values
- Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
- Follows through and accomplishes multiple projects and store priorities in a timely manner
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
- Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co‑workers and clients
- Acts as the manager on duty when scheduled, to support all business functions
- Ensures accuracy of all POS procedures
- Understands and performs all POS functions accurately, professionally and within Company guidelines
- Opens and closes the store - performing all tasks to Company standard and compliance
- Resolves client issues and requests in an efficient manner and with a sense of urgency
- Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed
- Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
- Demonstrates high level of quality in work, attendance and appearance
- Actively contributes to non‑selling activities and loss prevention initiatives
- Actively participates in Monthly Touch Bases
- Attends all required Store Meetings
- Maintains standards of store cleanliness and organization
- Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
- Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines
- Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
- Assists to ensure accuracy of Company in store promotions and merchandise markdowns
- Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
- Assists in maintaining compliance to all Company Policies & Procedures
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
- Demonstrates high level of quality work, attendance and appearance
- Adheres to all Company Policies & Procedures and Safety Regulations
Adheres to local, state and…
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