Food Server II: Dietary

Job Description

The Food Server II displays and practices a work-style that reflects the mission, vision and values of the department and hospital and projects an image of professionalism in communication, appearance and conduct. Participates in the continuous quality improvement (CQI) process by completing Quality Control forms and preventive maintenance logs. Maintains a working knowledge of departmental standard operating procedures. Position may require travel between various Hoag locations and its affiliates.

The work assignment will be in the dish room or to a lesser degree retail, production or catering performing such tasks as general clean‑up, dishwashing, tray line, transporting food to service areas, and trash removal. Able to follow instructions to maintain high standards of service and quality. Prevents waste by following established standards for chemical use and notifying supervisor of observed abuse.

In addition, the Food Server II may be in any area of the department including retail, production, or catering performing such tasks as portioning and serving food, transporting food to service areas, catering, busing dishes, storing and issuing of supplies, and cashiering. Prepares foods according to recipe specifications. Prevents food waste, properly cares for and sanitizes equipment and work area, handles food in accordance with sanitary standards.

Cash handling is done with accuracy and attention to detail. Contributes to positive customer relations especially to regard to customer service by assuring high quality service and that sanitation standards are met. Additional duties may be assigned by supervisor.

• Education and Experience
  
  Required:
  
  Ability to speak, read and follow verbal directions in English.
• Preferred:
  Previous customer and/or food service experience.
• Preferred:
  Ability to perform simple calculations by hand or with use of a calculator.
• Preferred:
  Knowledge of food production and service.
• Preferred:
  Ability to delegate duties and maintain efficient standards of operation.
• Preferred:
  Demonstrates effective communication, interpersonal skills, organizational ability, knowledge of proper body mechanics, safety measures and infection control, ability to follow instructions.
• License
  
  Required:
  
  N/A
• License Preferred: N/A
• Certifications
  
  Required:
  
  N/A
• Certifications Preferred:
  Servsafe certification