Care Manager ; RN : Care Management

Primary Duties and Responsibilities

The Care Manager (RN) coordinates patients’ needs through the continuum of care, from pre‑admission through post‑discharge plans. This role works in collaboration with physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care.

• Reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans; may focus more heavily on a specific aspect of Care Management such as discharge planning, utilization review, and/or providing psychosocial support.
• Reviews records to assess appropriate admission status, level of care, payer source, and UR contracts to validate billing; may provide psychodynamic intervention and crisis counseling to support patients and families; educates patients and families on their healthcare options and connects them with resources.
• Documents pertinent patient issues, contacts, and plans in the medical records; acts as a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high‑risk, homeless, and mental health populations. Performs other duties as assigned.

Fulfills mandatory stroke education requirements per certification agency.

• Care Manager (RN) – Bachelor’s degree in Nursing (BSN) required. For Magnet‑designated facilities, a RN at a Care Manager (RN) position requires a BSN or that a BSN program be started within one year of hire date and the BSN degree attained within two years of starting the program. One year of experience in an acute health care setting preferred.

• Registered Nurse (RN) license – for Care Manager I (RN) position.

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute‑care hospitals with sixteen urgent care centers, eleven health centers, and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women’s health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in 2024‑2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit https://(Use the "Apply for this Job" box below)..

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.