Account Manager

Overview

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, Linked In, and X.

Account Manager Passport is seeking an Account Manager to support the day-to-day activities to creatively execute and produce client marketing programs on a large account in the nicotine category. You will be one of the client contacts, ensuring client approvals are secured, client objectives are achieved, and timelines and budgets are met. You will communicate externally with the client(s) and internally with the project team to keep all apprised of project status, updates and changes.

• Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution
• Collaborate with creative, project management, production to develop solutions for client
• Serve as creative and executional project lead; guide the day-to-day development of client marketing projects from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules
• Develop and update both client and project documents including: creative briefs, estimates, project timelines, media plans, status reports, and other supporting materials
• Review all documents and creative work prior to submitting to client for review
• Keep agency team informed of client requests and changes; anticipate potential problems; proactively develop solutions
• Organize client presentations, meetings and conference calls, and prepare relevant documents, including agendas, meeting materials and conference reports

• Excellent communication skills, both verbal and written
• Able to build relationships and collaborate across teams, departments, vendors and clients to successfully accomplish work
• Strong attention to detail, organization, and professionalism
• Ability to effectively manage multiple projects, timelines, and deliverables simultaneously
• Proactive approach and positive attitude

• 1-3 years of advertising or related marketing experience, with an interest in account and project management.
• Agency experience preferred.
• Knowledge and experience executing across 360 tactics

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

$40,000—$70,000 USD

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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