Supervisor, Customer Service Annuities

Supervisor, Customer Service Annuities page is loaded## Supervisor, Customer Service Annuities locations:
Omaha NE-6750:
Newport Beach CA-700time type:
Full time posted on:
Posted Todayjob requisition :
R16243
*
* Job Description:

** We’re actively seeking a talented Customer Service Supervisor to join our Annuities Customer Service team in Omaha, NE or Newport Beach, CA.
* This role is hybrid. We believe in empowering our employees to get work done both in and out of the office.

As a Customer Service Supervisor, you’ll move Pacific Life, and your career, forward by leading and developing a team of customer service representatives.  You will fill an existing role that sits on a team of 10-12 people within Consumer Markets Division Life Service Solutions. You will work closely with a team of supervisors and managers in a fast-paced environment.

How you’ll help move us forward:
* Actively coaching your team to meet benchmarks for quality and productivity
* Meeting with staff regularly to focus on skill development and performance
* Creating a pipeline of talented staff ready for future roles
* Collaborating with peers on responding to escalated service requests
* Participating in interviewing new hires, identifying talent, and onboarding new staff
* Collaborating on workflow to ensure great service is delivered in a timely manner

The experience you bring:
* ** SIE and Series 6 license required
*** Proven coaching and leadership experience
* Effective communication skills
* Strong attention to detail, critical thinking, resourcefulness and accountability

What makes you stand out:
* Knowledge of Pacific Life Insurance products
* Call center experience
* Team management experience

You can be who you are.
Benefits start Day 1.
Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents  
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off  
• Paid Parental Leave as well as an Adoption Assistance Program  
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.
** Base Pay Range:
** The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$89,010.00 - $
** Your Benefits Start Day 1
** Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
* Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including:
Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation
** You Can Be Who You Are
** We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest
** EEO Statement:
*** Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
* At Pacific Life, we believe that success comes down to our people. That’s why we’re committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose.

You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our .
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