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Customer Success Mgr./ CSM Event Manager / Planner

Director of Customer Experience & Service Leadership

Job in Newport Beach, Orange County, California, 92659, USA
Listing for: Moby Young Insurance and Financial Services, Inc.
Full Time position
Listed on 2026-01-24
Job specializations:
  • Management
    Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner
Job Description & How to Apply Below
A local insurance company seeks a Director of Customer Service to manage customer experience initiatives and oversee service operations in Newport Beach, CA. This role involves leading a team, training staff to meet service standards, monitoring performance metrics, and resolving customer inquiries. Candidates should have strong leadership, communication, and time management skills, with a preference for those with supervisory experience.

The company prioritizes community service and offers a supportive team environment.
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