Epic MyChart Applications Analyst III - Epic: IT Clinic

Epic MyChart Applications Analyst III - Epic: IT Hoag Clinic

Newport Beach, CA, United States

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Primary Duties And Responsibilities

The Epic MyChart Application Analyst III is responsible for configuring, testing, implementing and supporting the clinical, financial, or administrative Epic modules within their area of support.

Oversees practices and processes to ensure integrity, safety and availability of all data and applications as part of the organization’s systems. Responsible for planning and system development, project management, and application administration. Collaborates with key stakeholders, end users and other members of the business teams to optimize system configuration, function and access. Facilitates team discussions and completion of tasks that require multiple resources.

Must be knowledgeable about the organization’s policies, procedures, and business operations.

Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Independently resolves the most complex, multi-function application errors and other system issues. Primary responsibility for the build and maintenance of various system dictionaries, profiles, tables and other configuration points. Identifies system enhancement requests and works with the team to implement as applicable.

Independently manages the full lifecycle of medium to large optimizations. Coordinates with the vendor as appropriate.

Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. Leads or facilitates system design, validation or remediation sessions. Advanced understanding of how assigned application impacts other systems and works with integration teams to resolve complex data integration issues.

Leads large projects and functions as a subject matter expert on complex, cross-functional projects. Provides guidance to level I and II analysts.

Performs above functions with minimal oversight. Performs other duties as assigned.

Education and Experience
Required:

• High School Diploma or equivalent required.
• Minimum five (5) years’ experience working as an Epic MyChart Build Analyst or equivalent system as assigned.
• Proficient with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project.
• Expert EPIC MyChart Module build experience.

Preferred:

• Bachelor’s Degree in Computer Science, Information Systems or equivalent experience in a related field.
• Five (5) or more years’ experience with application, module or equivalent system as assigned, including experience working in a health care environment department, preferably in an integrated health system environment.
• Payroll Department only:
  Experience with Kronos Software applications required.

License

Required:

Current driver’s license for local travel.

License Preferred:

N/A

Certifications Required

• Epic MyChart Certification

Certifications Preferred

• Additional Certification in Epic Welcome

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes…