Microsoft 365 Engineer

Job Description:

Providing for loved ones, planning rewarding retirements, and preparing for the future — our policyholders rely on Pacific Life to be there when it matters most. We succeed by working together and by continuously improving the tools and technologies that power the enterprise. At Pacific Life, you’ll find not just a job, but a purpose‑driven career supported by balance, innovation, and opportunities to shape the future — including your own.

We’re actively seeking a Platform Engineering Consultant to join our M365 Engineering team in Newport Beach, CA.

This is a fully on‑site role at our state‑of‑the‑art corporate headquarters.

As a Platform Engineering Consultant you will play a key role in advancing Pacific Life’s modern workplace by architecting, optimizing, and supporting Microsoft 365 applications and capabilities. You’ll bring deep expertise across the M365 ecosystem — from Teams, SharePoint, and Exchange Online to security, identity, and emerging AI‑driven productivity tools — ensuring our workforce has secure, scalable, and reliable digital experiences.

• Lead design and delivery of M365 solutions
  , including Teams, SharePoint Online, One Drive, Exchange Online, Intune, Azure AD, identity protection, and related M365 security workloads.
• Implement and optimize Microsoft 365 Copilot and Copilot Studio capabilities
  , enabling secure and scalable AI‑powered workflows across the enterprise.
• Collaborate with business and engineering partners to build M365‑powered automations, applications, workflows, and custom Copilot Studio agents aligned to Pacific Life’s objectives.
• Serve as the M365 SME
  , providing technical guidance, troubleshooting, governance insights, and best practices across collaboration, communication, and AI capabilities.
• Monitor the Microsoft 365 roadmap
  , evaluate new features, and drive proactive adoption strategies to keep Pacific Life at the forefront of modern workplace innovation.

• Expertise across the Microsoft 365 application suite with hands‑on experience designing and supporting solutions in Teams, SharePoint, One Drive, Exchange Online, Intune, Azure AD, and related services.
• Experience with prompt engineering, Copilot Studio agent development
  , and integrating generative AI features into core M365 apps and workflows.
• Strong understanding of responsible AI
  , data governance, privacy, and compliance within regulated industries.
• Architectural proficiency with M365 Hybrid environments
  , identity management, and M365 security protection suites.
• Ability to translate business requirements into M365‑based solutions that improve productivity, automate processes, and simplify user experience.
• 10+ years designing, architecting, and deploying Microsoft platform–based solutions.
• 7+ years serving as an M365 SME in an enterprise environment.
• 5+ years architecting or migrating workloads to M365 cloud services.

• 1+ years of hands‑on experience implementing and supporting Microsoft 365 Copilot and Copilot Studio in a large enterprise.
• Microsoft certifications (MCSE, M365 Administrator Expert, etc.).
• Proven ability to present M365 roadmaps and solution designs to senior leaders.
• Experience leading engineering teams through M365‑related projects and implementation plans.

• Prioritization of your health and well‑being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including:
  Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

Base Pay Range:

$ - $

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

What’s life like at Pacific Life? Visit

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.