Order Processor

Company Mission

Our mission is to create a healthier planet by eliminating carbon emissions in the transportation and dairy industries. Come join the team that is changing the way North America fuels transportation.

This position can be remote or in our corporate office in Newport Beach, California. The schedule is Monday through Friday, day shift.

401K, Medical, Dental, Vision, Life, AD&D and more.

$23.00 to $27.00 per hour.

Review and Approval of Work Order Process

• Check for accuracy on technicians parts, travel and labor times and rates on work order
• Communicate with technicians, Operations Management and Customers for any discrepancies on accuracy of work orders
• Make any revisions to completed work orders as needed/requested by the technicians, Operations Management, Customers or AR for final posting
• Work closely with the Directors of Operations, Operations Service Manager, Supply Chain and Accounts Receivable for any revisions needed after a work order is posted to reflect accurate operating costs for stations
• Comply with work prioritization, working towards Departmental and Company goals of daily close of all Open Completed work orders

Computerized Maintenance Management Systems (CMMS) Leadership

• Communicate and adhere to our Field Service (CMMS) standards and usage
• Perform basic data analysis on Field Service, SCADA and/or IoT information in order to plan maintenance and determine areas of opportunities

Maintenance and Technical Resource

• Understand Clean Energy maintenance plans and rates
• Understand customer contracts and service level agreements
• Participate in problem solving activities
• Participate in preventive maintenance development
• Support Continuous Improvement initiatives

Other duties as assigned

This position has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree in Business or related field, plus 3 years of related experience; or equivalent combination of education and experience.

Knowledge of Maintenance Planning, Operations, Customer Service or Inside Sales experience.

Possess sophisticated, professional oral and written communication ability. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Advanced skills in Microsoft Office applications, specifically Word, Excel and Outlook. Knowledge of e‑mail/scheduling software applications. Experience with ERP software, such as Oracle, JD Edwards, Microsoft Dynamics AX, Epicor or SAP.

None required.

Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean workspace, company equipment and vehicles. Safety is a high priority; performs job safely.

Communicates clearly, concisely, effectively, professionally and timely. Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.

Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.

Develops workable alternatives and solutions. Exhibits persistence in following…