Legal Billing - Front Desk Manager

We are a boutique law firm in Newport Beach with a team of 9, specializing in matters that affect children and their families:
Estate Planning, Probate, Trust Administration, Conservatorships, Wills, Trusts, and Litigation.

The Front Desk Manager / Billing & Collections Specialist is an integral member of our team, serving as the first point of contact with the firm and managing the front‑end client experience. This role supports general administrative tasks, facilitates communication with clients and prospective clients, and oversees billing, retainer replenishment, and A/R collections processes.

• Greet all potential and existing clients with a warm, friendly welcome.
• Answer the phone with a smile and provide courteous, professional assistance.
• Communicate effectively with people by phone, in person, and via email.
• Build relationships with individuals across various personalities and authority levels, particularly those in emotional need.
• Identify opportunities for organization where others see disorder.
• Learn new tasks and computer systems quickly and efficiently.
• Proofread work and double‑check details to ensure accuracy.
• Maintain complete awareness of office operations and stay engaged within the office environment.
• Care deeply about clients and strive to create an experience that turns them into raving fans.

• Highly organized and professional, with strong problem‑solving and analytical data skills.
• Experience as a billing clerk, office administrator, receptionist, secretary, or legal assistant in a law firm is preferred, though training will be provided to the right service‑oriented candidate.
• Full‑time or part‑time availability.

We encourage interested candidates to send a cover letter and resume.

Compensation: $20 – $26 hourly

Entry level

Part‑time

Other – Legal Services