Customer Sales Associate

Customer Sales Associate at Buddy's Home Furnishings

Position Title: Customer Service Rep.

Reports to: General Manager

Status: Hourly

The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; the role also answers the telephone, helps maintain and organize customer files, store records, and promotional materials, ensures showroom appearance meets company standards, and participates in outbound telemarketing to existing and potential customers.

• Clerical functions, including but not limited to office management and file maintenance
• Acquire and maintain customers
• Customer payments and data entry in Versi Rent computer program
• Greets customers and facilitates in-store sales
• Inbound/Outbound sales calls
• Maintain professional appearance
• Maintains showroom appearance
• Resolves customer service concerns as they arise
• Create price tags
• Responsible for answering phones
• All other duties deemed necessary for effective store management

• Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
• Build and maintain files to company standards and policy
• Intermediate math skills
• Excellent phone skills
• Must be able to explain product features and benefits
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be organized
• Must be able to work overtime

• Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
• Stooping, bending, pulling, climbing, reaching and grabbing as required

Entry level

Full-time

Sales and Business Development;
Industries:
Retail

Location:

Atlanta, GA – Salary: $43,400.00 - $82,600.00