Clinical Medical Assistant

Welcome to Piedmont Cancer Institute — where patient care is more than a mission; it's a partnership and our values lead the way. For more than 38 years, Piedmont Cancer Institute (PCI) has proudly served the Metro Atlanta community, delivering exceptional cancer care built on a foundation of Compassion, Innovation, Communication, and Integrity. Today, our team includes 17 dedicated physicians, 20 skilled Advanced Practice Providers, across 6 locations (and growing) — all united in our commitment to excellence.

At PCI, we blend cutting-edge treatments with deep clinical expertise and genuine compassion to offer truly comprehensive care. Our dedication goes beyond medicine—it’s reflected in how we care for our patients, support their families, and collaborate with one another. No matter your position, a career at PCI offers more than a paycheck. It’s a place where purpose meets passion, where connection fuels collaboration, and where your work makes a lasting impact.

Why Join PCI? We're looking for talented individuals who share our passion for making a difference. If you value Compassion, Innovation, open Communication, and Integrity, you'll thrive at Piedmont Cancer Institute—where every role plays a part in advancing hope and healing in our community. Here, you'll find purpose in your work.

The Clinical Medical Assistant is responsible for participating in the provision of care for patients with hematology and oncology conditions. The Clinical Medical Assistant performs a variety of patient care duties within the construct of a multidisciplinary patient care team under the direction of a physician. He or she works with additional clinical and support staff to ensure safe, effective, quality person-centered care.

• Provides all care in accordance with state and federal law as well as PCI policies, standards of practice, and prescribed workflows.
• Provides direct patient care in the Infusion Suite and Triage Department as assigned by Nurse Team Leaders and Clinical Managers.
• Displays willingness and flexibility to travel to other areas and locations as needs require.
• Demonstrates proficiency in venipuncture and management of vascular access devices.
• Performs patient assessments, including but not limited to: vital signs, height, weight, current allergies and medications, pain level, and advance directive information.
• Utilizes point of care testing as prescribed by the physician or advanced practitioner to obtain blood glucose and/or prothrombin time.
• Performs therapeutic phlebotomy.
• Administers medications (oral, intramuscular, subcutaneous routes) in accordance with physician and advanced practitioner orders.
• Document all patient interventions in real time using available software; interventions include but are not limited to: medication administration, procedures, education, referrals, and phone conversations with patients or other agents.
• Follows protocols for the safe handling of biohazardous materials.
• Assists physicians or advanced practitioners with patient exams or procedures.
• Responds to emergency situations in PCI offices as directed by PCI policies.
• Responds to information requests from patients, care partners, and third-party agents and organizations.
• Educates patients and care partners on plan of care within the Medical Assistant scope of practice.
• Provides psycho-social and emotional support to patients and care partners.
• Recognizes the roles of the interdisciplinary team and utilizes them appropriately in planning patient care.
• Coordinates referrals to support services as applicable.
• Provides clinical information to the Revenue Cycle Management Department as requested for claims and authorizations.
• Participates in prescribed research training to develop understanding of clinical trials and applies knowledge to trial tasks.
• Communicates effectively with patients, care partners, healthcare team, and third-party agents or organizations.
• Serves as a resource to colleagues and as a preceptor to new employees as directed by nursing leadership.
• Maintains a safe, clean work environment.
• Manages time effectively and delegates responsibly.
• Utilizes resources with a focus on…