Director, Stem Cell Operations

Director, Stem Cell Operations

About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies.

With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Director of Stem Cell Operations provides strategic and operational leadership for the Stem Cell department, overseeing daily operations, quality, financial performance, and program growth while ensuring regulatory compliance and clinical excellence.

• Lead the operational, financial, and quality performance of the Stem Cell department

• Oversee daily operations, budgeting, cost management, and program development

• Develop and execute strategies to improve clinical outcomes, patient experience, and program growth

• Partner with Finance on budget planning, financial reporting, cost analysis, and fixed-price transplant contracts

• Establish and monitor departmental KPIs aligned with enterprise initiatives

• Build strong, collaborative relationships with physicians and multidisciplinary partners

• Lead, mentor, and manage staff, including hiring, performance management, and productivity oversight

• Ensure ongoing quality, data management, and reporting excellence

• Maintain continuous readiness and compliance with Joint Commission, FACT, and FDA standards

• Serve as liaison with the Cell Therapy Collection and Processing Laboratory

• 5 years of progressive experience in an oncology/stem cell transplant department, experience in CAR T-cell therapy and 3 years as a departmental leader or program coordinator

• Bachelors Degree in Nursing, Business, Healthcare or related field

• Preferred licensure/certifications: RN, BMTCM, CCTN or OCN

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, :

Benefits Information

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.