Exclusive Medical Assistant

Full Time position with full time benefits!

The Exclusive Medical Assistant is responsible for providing both administrative and clinical support to physicians and other healthcare practitioners to ensure the smooth operation of the clinic. This role includes coordinating patient flow, conducting patient workups, preparing exam rooms, performing basic patient care tasks, and supporting the healthcare team in providing high-quality patient care.

• Follow assigned providers to scheduled clinic and ASC locations as needed.
• Prepare patient charts for upcoming appointments and ensure all necessary documentation is available.
• Completes chart prep in accordance with the chart prep policy.
• Completes charts in required time (24-48 hours).
• Manages tasks by contacting patients, pharmacies and communicating with providers and other staff. Completes tasks in accordance with tasking policy.
• Review patients' history of present illness (HPI) and update records accordingly.
• Order patient referrals as needed and ensure follow-up documentation is received in a timely manner.
• Coordinate and prepare medical records release forms and act as a liaison between the nurse line and providers to facilitate patient communication.
• Obtain patient imaging prior to appointments when applicable.
• Explain treatment procedures, medications, diets, and physician instructions to patients to ensure understanding.
• Assist in general office duties and maintain a clean, organized work environment.
• Clean and sterilize medical instruments and properly dispose of contaminated supplies.
• Support physicians during patient exams by handing instruments and performing tasks such as administering injections or other basic care.
• Secure and maintain patient information in compliance with HIPAA and other regulations, including completing Medication Reconciliation and safeguarding medical records.
• Respond to messages to support revenue cycle staff with billing and/or documentation.
• Provide safe patient handling and ensure patients are comfortable and well-prepared for their visits.
• Collaborate with clinical operation managers and office managers to identify areas for improvement in clinic processes.
• Perform other duties as assigned.

• High School Diploma or GED required, no prior experience necessary.
• Ability to perform effectively in a high-stress, physically demanding environment.
• Understanding of healthcare regulations, including HIPAA confidentiality and infection control measures.
• Proven track record in delivering exemplary customer service, with strong client relationship management and job knowledge.
• Excellent verbal and written communication skills.
• Proficient in manual dexterity, with precise control and steady hand movements.
• Demonstrated empathy and sensitivity towards patients and commitment to maintaining patient confidentiality.
• Willingness to travel as needed for the role.
• Basic proficiency in medical terminology and clinical procedures.

Pay Range: $16-18/hourly, paid bi-weekly

We offer:

• Medical, dental, and vision insurance
• Accident;
  Hospital Indemnity; and Critical Illness insurance
• Voluntary plans such as:
  Life, Short-Term Disability, Long-Term Disability insurance
• FSA and HSA (for qualifying health plans)
• 401(k) match
• Pet insurance
• Telehealth program
• PTO and paid holidays
• Savings with Perk Spot
• Rewards program

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. The Exclusive MA role involves both physical and mental demands, requiring the ability to stand, sit, or walk for extended periods during patient care and administrative tasks.

The specialist must be capable of lifting and moving objects up to 20 pounds and performing tasks that require manual dexterity, such as handling medical instruments, typing, and charting. The specialist must have the ability to perform physical tasks such as…