Technical Claims Executive; Insurance

Technical Claims Executive – Newmarket, Suffolk

Position:
Technical Claims Handler – Salary £40,000 to £50,000, excellent benefits package, hybrid working (part-time hours considered).

Jigsaw Recruitment is recruiting for a well respected, independent Insurance Brokerage who require a technical Claims Handler to join their team in Newmarket. The role offers hybrid working and can also be considered as part-time.

• Managing claims from notification through to closure, including large and complex losses, across all classes.
• Acting as a referral point for technical enquiries within the Claims team and wider business.
• Leading Claims review meetings with clients, including producing relevant Claims reports.
• Supporting the Claims Manager with workloads as required.
• Driving improvement to our Claims function and customer service by continuously reviewing processes and supporting change as appropriate.
• Keeping electronic files up to date in Acturis, in order and all work tasked and diarised accordingly.
• Providing a high level of customer service to all of Yutree’s personal, SME, corporate and wholesale clients at all times in writing, over the phone and face to face as appropriate.
• Proactively building and managing relationships with key clients, insurers, loss adjusters and claims companies to ensure that all Claims issues can be addressed efficiently.
• Maintaining relationships within the Claims team.
• Maintaining an in-depth knowledge of the general insurance market, including attending networking and supplier events as appropriate.

• Experience managing claims from notification through to closure, including large and complex losses, across all classes.
• Experience acting as a referral point for technical enquiries within the Claims team.
• Experience leading Claims review meetings with clients and producing relevant Reports.
• Experience supporting the Claims Manager with workloads.
• Experience driving improvement in Claims function and customer service via process review and change support.
• Experience keeping electronic files up to date in Acturis.
• Experience providing high level customer service to personal, SME, corporate and wholesale clients.
• Experience building and managing relationships with key clients, insurers, loss adjusters and claims companies.
• Knowledge of the general insurance market and attendance at networking/supplier events.

A competitive salary, 34 days holiday, company pension, shopping discounts, bonuses, and financial support for qualifications.

For more information on this opportunity please send a copy of your CV to Gavin Meakings at Jigsaw Recruitment via