NVQ Qualified Dispenser

Wickhambrook Surgery are looking to welcome into our busy practice an NVQ 2 qualified Dispenser, who will play a full and active role as part of the practice multi-disciplinary team.

We are looking for the right person for the role, and as such are flexible in terms of hours per week. The role approx 32 hours, however, we will also consider sharing the hours between two applicants. This can be discussed further at interview. A degree of flexibility to cover colleagues leave as and when required is essential.

The role is varied and interesting; no two days are the same. You could be dispensing medication one day and engaging with our lovely patients the next, which makes for a very rewarding job.

You will require the following skills and experience;

NVQ level 2 dispensary or equivalent pharmacy services qualification

At least 2 years dispensary or pharmacy knowledge

Understanding and experience of working as a dispenser in a GP practice setting

Excellent clinical and medication knowledge relevant to the role

The commitment to continue to learn new clinical skills and develop your career

The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making

The ability to be adaptable and flexible in your approach

Excellent patient facing inter-personal communication skills

For more information please read on for the job description and person specification.

We welcome pre application visits and are happy to discuss any queries relating to the position. Please telephone and ask to speak to Jo Shurety, Dispensary Manager, or Caroline George, Deputy Practice Manager.

Our practice is located in the beautiful Suffolk village of Wickhambrook between Bury St Edmunds, Newmarket and Haverhill, serving a patient population of approx. 5,200 patients, and dispensing to nearly 100% of the practice population. Our traditional approach and family friendly ethos is very much appreciated by our patients. We are a training practice, and are also part of West Suffolk Rural Primary Care Trust.

Team working is key to a well run dispensary. Our friendly dispensary team are committed to providing excellent patient services and they do this with a dedicated dispensary manager leading them. Working in General Practice is busy, but it is also rewarding. Knowing that we are helping our patients in what can sometimes be difficult periods in their lives is very satisfying.

Wickhambrook Surgery itself is based in a purpose built building located in the picturesque village of Wickhambrook. There is free car parking on site and nearby. All members of the team benefit from inclusion in the NHS Pension scheme and receive a uniform.

The full job description is attached for reference. The primary responsibilities are as follows:

• To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
• Dispensing medicines to the entitled population safely and accurately
• Collecting prescription charges in accordance with dispensary protocol
• Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
• Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
• Ensuring controlled drugs are dispensed in accordance with practice policy
• Safe disposal of returned and/or out of date medicines
• Ensuring all repeat prescriptions are processed within a 48 hour timeframe
• Providing patients with advice regarding all prescription matters
• Process prescription requests via email, phone, face-to-face and online
• Assisting the dispensary manager in the preparation of monthly returns
• Maintaining a clean and safe working environment at all times
• Maintain accurate records at all times, read coding entries appropriately
• Be conversant with and adhere to all Standard Operating Procedures (SOPS) governing safe dispensing
• Provide holiday/sick leave cover for other dispensing staff

• * Excellent communication skills (written and verbal)
• * Competent in the use of Office and Outlook/Teams
• * Ability to promote best practice regarding…