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Customer Service Advisor
Job in
Newmarket, Suffolk County, CB8, England, UK
Listed on 2026-02-04
Listing for:
Eclectic Recruitment
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Main duties will include:
* Answer incoming customer calls and handle queries
* Reserve products and process requests
* Build up strong product knowledge to assist customers effectively
* Respond to enquiries and provide clear, accurate advice
* Keep the CRM system up to date with customer details
* Support colleagues with a variety of administrative duties
The successful candidate will have:
* Bring a warm and professional telephone manner
* Thrive working collaboratively with others
* Show excellent accuracy and attention to detail
* Feel confident using and learning new IT systems
* Have a positive, proactive and can-do approach
We endeavour to reply to every candidate, every time—but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions
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