Employee Experience Associate

Employee Experience Associate page is loaded## Employee Experience Associate locations:
Newmarket ONtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 21, 2026 (15 days left to apply) job requisition :
JR-101286

Job Category:
Professional### ### Hospital

Location:

Newmarket ON### ### Job Type: Temporary (Fixed Term), Full time### ### ### ### Number of Positions: 1### ### Minimum - Maximum Hourly Rate: $35.03 - $41.64
* A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
* Hybrid, virtual, and in-person working environment (where applicable).
* Progressive health and dental benefit plans.
* HOOPP pension plan with employer and employee premium sharing.
* Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

We are currently seeking an Employee Experience Associate to join and support our People, Culture & Experience team for an 18-month contract.
At Southlake, we believe that a vibrant workplace culture is built on inclusion, belonging, and collaboration. As the Employee Experience Associate, you will play a pivotal role in fostering this culture, serving as the heartbeat of our People, Culture & Experience (PCEx) team. Reporting to the Director and working closely with our PCEx Managers, you will be instrumental in providing exceptional coordination, project support, and operational excellence across a variety of initiatives that enhance the employee experience.
We are looking for someone who embodies a strong sense of initiative and possesses outstanding communication and organizational skills. If you’re excited about contributing to a team that is reimagining the employee experience in healthcare, this role is for you!
*** What You'll Be Doing:
***** Customer Service & Administrative Management
*** Be the welcoming face of our People, Culture & Experience team, serving as the first point of contact for staff, leaders, and visitors. Your friendly demeanor will make everyone feel valued and supported.
* Guide our PCEx customers (staff, applicants, visitors) to the appropriate team members or resources, ensuring they feel heard and understood.
* Assist with PCEx online tools and forms, providing clear guidance on processes like employment letters, name changes, and applications.
* Support the Director and Managers of PCEx with administrative and project tasks, helping to smoothly advance key initiatives that reflect our commitment to employee engagement and recognition.
* Attend Labour Management Meetings and Step 2 grievance meetings, recording minutes to ensure transparency and follow-up.
* Be a champion for the employee experience, acting as a trusted point of contact for inquiries related to our programs.
* Handle employee files with care and accuracy, ensuring compliance with organizational and legislative policies regarding record management.
* Provide seamless executive support to the People, Culture & Experience management team, including calendar management, meeting preparation, and invoice processing.
** Events & Project Coordination
*** Coordinate meaningful meetings, events, and workshops that support employee engagement, recognition, onboarding, wellness initiatives, and benefit sessions.
* Create engaging materials—presentations, communications, and resources—that inspire action and reflect our inclusive culture.
* Track project milestones, manage timelines, liaise with vendors, and ensure we deliver on our commitments to our staff.
** Team & Office Operations
*** Participate in PCEx department meetings and contribute your insights to enhance our team dynamics.
* Organize logistics for team meetings, office celebrations, and retreats, fostering a sense of community and belonging.
* Manage Orientation administration and room bookings to ensure a warm welcome for new team members.
* Promote a customer-focused, inclusive, and collaborative culture in all interactions.
* Keep our office running smoothly by managing supplies, coordinating couriers, and handling incoming mail and packages proactively.
**
* What You Bring:

**** Successful completion of a post-secondary diploma preferably within Human Resources, Business Administration, Office Administration from an accredited educational institution and/ or a Bachelorette degree in a health-related discipline preferred. An equivalent combination of education and experience may be considered.
* Minimum of two (2) to (3) years of experience preferably within a unionized acute care environment.
* Exceptional customer service and interpersonal skills, with a professional, friendly demeanor.
* Strong organizational and time management abilities, with keen attention to detail.
* Ability to manage multiple priorities in a dynamic, fast-paced…