Sales Development Coordinator

Full job description Position Summary

Our client is entering a high-growth phase and we’re building the internal systems and teams to support it. As part of that effort, we are hiring a Sales Development Coordinator (SDC)—a critical operations and enablement role that will drive speed, structure, and scale across our sales function. #Intrepidjobs

This is not a back-office admin job. The SDC will serve as the central force multiplier for our entire sales team—managing inbound leads, building and automating our CRM infrastructure, preparing quotes and contracts, and owning the handoff process between Sales, Operations, and Admin.

This role offers high visibility, real impact, and a strong path for advancement. It’s best suited for someone with a strong process mindset, sharp attention to detail, and the ambition to grow into sales operations leadership.

• Own the intake, routing, and follow-up of inbound leads (from email, web, trade networks, and brokers)
• Ensure all leads are entered in CRM with accuracy, tagged appropriately, and tracked to resolution
• Coordinate calendars, set calls, and manage customer communication throughout the sales cycle

• Build and maintain CRM system (Zoho, Nutshell, Go High Level , Salesforce, or similar)
• Integrate and manage workflow automations
  , lead scoring, reminder systems, and pipeline dashboards
• Manage and troubleshoot integrations (Zapier, or similar) between CRM, marketing tools, and back-office systems

• Assist in drafting quotes, proposals, inspection documents, and contracts
• Maintain pricing records, spec sheets, and deal folders
• Support President and Sales Reps in closing mid-tier and large deals

• Create playbooks and SOPs to define the ideal customer journey
• Identify friction points in our quote-to-close cycle and recommend optimizations

• Act as a liaison between Sales, Operations, and Administration
• Help ensure inventory, payment terms, shipping, and install schedules align with customer expectations
• Follow through on post-sale tasks including data handoff and tracking project outcomes

• 3–5 years of experience in a sales operations, inside sales, or customer success role
• Direct experience with CRM platforms such as Zoho, Hub Spot, Salesforce,
  Nutshell
  , or Go High Level
• Proficiency in Zapier or similar tools for workflow automation and system integration
• Experience in automated lead generation methods such as list building, web scraping, drip campaigns, etc.
• Strong attention to detail and a structured approach to documentation and process
• Excellent written and verbal communication skills—professional, prompt, and clear
• Familiarity with industrial equipment, technical sales, or capital equipment purchasing (preferred)
• Experience supporting quoting, contract prep, customer onboarding, or project tracking
• Comfortable in fast-paced, founder-led companies with high accountability and low bureaucracy
• Willingness to work onsite in Newington, CT

• Within 30 days: CRM is functional, inbound leads are being qualified, and coordination with Sales and Admin is seamless
• Within 90 days: CRM is automated, dashboard reporting is live, and mid-size deals are running through a structured playbook
• Within 6 months:
  You’ve created a sales infrastructure that supports scaling to 2x volume with half the friction

We don’t just sell machines—we help commercial printers and packaging companies solve real problems with capital equipment solutions that work.

We're building a scalable, resilient organization rooted in speed, quality, and transparency. This role is at the heart of that mission.

• High-impact opportunity – Your work will be felt company-wide from day one
• Direct access to decision-makers – Work closely with the President, CEO, and Ops leadership
• Ownership mindset – With our Employee Stock Incentive Plan (ESIP), you’ll have the opportunity to share in the company’s long‑term success
• Professional growth – You’ll be part of a growing team with a path to future leadership in sales strategy, ops, or revenue enablement
• Lean, fast, performance-driven culture – We prioritize results, not politics. We build systems that support autonomy, trust, and execution

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

• 401(k)
• Health insurance
• Paid time off

Work Location:

In person