Bi-Lingual Care Coordinator

Overview

The role of the Scheduling Coordinator is to ensure that clients' care needs are met in the shortest amount of time possible with consistency in scheduling. In addition to supporting caregivers with their shift preferences and availability, the Scheduling Coordinator works collaboratively across departments and documents appropriately.

• Schedules caregivers based on client needs.
• Updates schedules and documents appropriately in our software system.
• Responds timely to any calls from clients or caregivers.
• Communicates with clients regarding schedule changes, tardiness, or any situations that require communication.
• Communicates client schedules to caregivers and explains job duties for assigned shifts.
• Escalates issues appropriately.
• Maintain confidentiality of all information pertaining to employees, clients and client’s family members.
• May be required to work an on-call shift on a rotating schedule.
• Performs other duties as assigned.

• High School diploma or equivalent required.
• 1-year recent experience as a Scheduling Coordinator in a home care agency or other healthcare field.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Ability to work effectively both independently and as part of a team.
• Excellent telephone and customer service skills.
• Must pay attention to detail, stay organized, and be flexible.
• Read, write, speak and understand English and Spanish.

• Must remain in stationary position for long periods of time at desk or computer.

House Works, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.