Support Coordinator

Job Description - Support Coordinator (26150)

Salary £25,838 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw)

Newcastle upon Tyne

We can’t offer a CoS for this role

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

Lead support planning and coordinate our Support Workers to deliver person-centred support

Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

Support Customers with daily tasks like budgeting, cooking and attending appointments

Work with multi-agency teams to safeguard and empower our customers

Help customers build independence and prepare for their move-on into the community

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

Passion and experience in supporting others ideally in a supported housing settingp>

Experience assessing referrals and coordinating support

The ability to work under your own initiative, remain calm under pressure and have a resilient approach

An Enhanced DBS with barring list (don’t worry—we cover the cost).

A vehicle insured for business use and a valid driving licence (we’ll pay for any business mileage).

Our service operates on a rota basis, but we believe in planning ahead to support work-life balance

Your manager provides a full year’s rota in advance, giving you the ability to plan your personal life and stay organised throughout the year.

This is an office-based position in Elswick Road, with responsibilities that extend across our 25 community move-on properties and our 10 bed spaces within our 24-hour supported service

For reasonable adjustments email