Sheltered Scheme Manager

Position: Sheltered Housing Scheme Manager
Location: Newcastle upon Tyne

BDS are working with a leading housing association to recruit for Supported Housing Managers for 2 opportunities within the Newcastle area. The roles will be to work with in their sheltered services for the over 55s.

Duties:

· Daily welfare checks to residents.

· Facilitate property lettings and tenant communication for smooth onboarding

· Conduct regular health and safety checks to ensure property conditions are well-maintained.

· Coordinate with external agencies and providers when necessary.

· Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears

· Act promptly on complaints regarding anti-social behaviour, escalating where needed.

· Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria:

· The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.

· Strong understanding of tenant and housing management, particularly for older adults

· Confident in conducting health and safety checks within residential environments

· Effective communicator, able to handle complaints and uphold tenancy agreements

· Experience working collaboratively with external agencies to support tenants' needs

Hours:

We have both full and part time positions between 20- 36 hours per week - Monday - Friday in between 9am- 5pm

Pay: £15.49ph PAYE or between £19.68ph- £20ph umbrella

Contract:

Both temp and FTC roles

Apply now for immediate consideration