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Field Services Engineer

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: CDM Recruitment Ltd - Engineering & Manufacturing Specialists
Full Time position
Listed on 2026-01-26
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Maintenance Technician / Mechanic, Heavy Equipment Mechanic, Installation Technician
Job Description & How to Apply Below
Location: Newcastle upon Tyne

We are seeking a skilled and motivated Field Service Engineer to join one of our well-respected clients within the material handling sector. This is a field-based role ideal for an engineer who enjoys autonomy, problem-solving, and delivering excellent customer service.

Role Overview

  • Service, maintain, and repair forklifts at customer sites
  • Ensure equipment operates safely, efficiently, and reliably
  • Represent the company professionally while working independently in the field

Key Responsibilities

  • Carry out planned servicing and preventative maintenance in line with safety standards
  • Diagnose and repair mechanical, electrical, and hydraulic faults
  • Respond to breakdown calls, resolving issues quickly to minimise downtime
  • Communicate clearly with customers, providing progress updates and equipment advice
  • Complete accurate service reports and maintain detailed records of work and parts used

Skills & Experience

  • Proven experience servicing and repairing forklifts or similar heavy equipment
  • Strong understanding of mechanical, electrical, and hydraulic systems
  • Confident fault-finding and problem-solving abilities
  • Professional, customer-focused communication skills
  • Ability to manage workload and priorities in a field-based environment
  • Background in HGV maintenance or repair
  • Transferable skills in mechanical, hydraulic, and electrical diagnostics

What’s On Offer

  • Competitive salary with overtime opportunities
  • Fully equipped service vehicle
  • Ongoing training and career development
  • Pension scheme and additional employee benefits
  • Opportunity to work with a highly regarded organisation in the material handling industry
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