Field Service Engineer

Field Service Technician

Covering Northeast

£41,237.39 (OTE £55K‑£60K)

Permanent

My client is a global leader within the automation and packing industry who offers end‑to‑end manufacturing solutions to their clients.

They are looking for an experienced multiskilled Field Service Technician to join their team and work across the Northeast.

The Planned Maintenance Technician is responsible for performing preventative maintenance on equipment at customer sites in accordance with service contract requirements. The role also involves supporting installations, overhauls and retrofits of machinery, as well as chamber machine servicing and repairs. This position plays a key role in maintaining customer satisfaction, promoting aftersales products and ensuring optimal equipment performance.

• Carry out scheduled preventative maintenance as per service contracts.
• Assist Field Service Technicians with installation of new machines.
• Support overhaul and retrofit activities on existing equipment.
• Perform chamber machine servicing and repairs when required.
• Prepare accurate reports of work undertaken for internal and customer use.
• Advise customers on spare parts requirements and promote aftersales products.
• Maintain and develop strong customer relationships.
• Undertake special tasks as reasonably requested by the Field Service Manager.

• Strong technical understanding of mechanical and electrical systems.
• Previous experience in preventative maintenance or field service roles.
• Experience working on packaging machinery or similar – food, recycling, FMCG.
• Formal engineering qualification (NVQ, HNC or equivalent).
• Willingness to travel and stay overnight as required.

£41,237.39 (OTE £55K‑£60K)

• Working 10 on 4 off rota – working away and weekends required as per business needs.
• Significant overtime opportunity.
• Company pays annual bonus of circa 8% of basic salary.
• BUPA private health cover.
• Double‑matched pension of up to 16% employer contribution.
• Premium company vehicle provided.
• 25 days annual leave + bank holidays.

For more information on this role, please contact Harry Waller.