Sales Advisor

Nixon Hire, Newcastle Upon Tyne, England, United Kingdom

Our Hire Desk team/Site Solutions is often the first point of contact for our customers and plays a crucial role in delivering a high standard of service. We don’t just take orders — we listen, advise, and provide the right hire solutions from the outset.

As a Sales Advisor, you’ll manage site-based customer enquiries and ensure every interaction is handled efficiently, accurately, and professionally. Your key responsibilities will include:

• Handling incoming calls, emails, and digital enquiries
• Advising customers on the most suitable hire products and services
• Processing hires, off-hires, and order amendments accurately
• Taking a consultative, sales-focused approach to identify opportunities to add value
• Building and maintaining strong relationships with regular site contacts
• Monitoring customer satisfaction and escalating issues where necessary
• Ensuring all transactions meet Nixon Hire’s service and compliance standards

• Experience in a sales or customer service role
• (hire, construction, or service-based industries preferred)
• Strong communication skills and the ability to build rapport quickly
• A proactive, sales-minded attitude
• Excellent organisation skills and attention to detail
• The resilience to perform well in a busy, high-volume environment
• Confidence using CRM and order processing systems

• Attractive Bonus Scheme
• 25 Days Annual Leave plus Bank Holidays (Increasing with length of service)
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• Employee Assistance Program
• High Street Discount Vouchers
• Discounted Gym Membership
• Cycle to Work & Home & Tech Scheme Benefits
• Milestone Birthdays Additional leave
• Work Anniversary Bonus’s
• Refer a Friend Scheme

To help you succeed, we’re introducing a comprehensive, role-specific training programme. This structured development plan will build your confidence, expand your knowledge, and support your long-term career progression within Nixon Hire.

This is an exciting time to join Nixon Hire. If you have the enthusiasm, skills, and drive to make a real impact, we’d love to hear from you.

• Armed Forces Covenant – As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process.

Entry level

Full-time

Sales and Business Development

Construction

Location:

Newcastle Upon Tyne, England, United Kingdom