Senior Call Centre Agent

Location: Quorum Business Park, Benton Lane, Newcastle upon Tyne
Role type: Full Time

Salary: £25, OTE

Join Europe & South America's #1 Alarm Company!

5M+ customers | 17 countries | 27,000+ employees

Why Join Us?

Uncapped Commissions – The more you deliver, the more you earn!
Career Growth – We'll help you achieve your dream and grow within Verisure!
Award-Winning Employer – Recognized as "Top Employer 2024 & 2025" in the UK & Europe.

Join Verisure’s recruitment team as a CALL CENTER AGENT and help us find top sales talent to protect homes and businesses across the UK.

What You’ll Do:

• Engage with applicants via phone, introduce them to Verisure, and assess their suitability.
• Use our AI-powered CRM to schedule interviews.
• Keep up the momentum—respond to EVERY applicant! We receive a lot of applications!
• Bring fresh ideas to improve our hiring process.

What’s in It for You?

• Unlimited commissions
• Your birthday off + generous holiday package (21 days + bank holidays, increasing to 23 days)
• Perks & Benefits:
  Discounts, sports club access, medical insurance & more!
• Supportive & fun team environment

What We’re Looking For:

Minimum 2 years contact centre experience required.
Driven, eager to learn & customer-focused.
Strong English communication skills.
Team player who thrives in a fast-paced environment.

A DBS check (covered by us) is required before your start date.

Ready to start with Us? Apply now!