General Sales Assistant; Perm Homeware Department

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out how Matalan is ever‑evolving on our careers site.

Job Title: General Sales Assistant (Perm) – 16 Hours Home Department Role
Location: Matalan, Londonderry
Hours: 16 hours per week, fully flexible

• Providing excellent customer service at all times
• Assisting customers with enquiries and purchases
• Keeping the home department tidy and well‑organised
• Replenishing stock and merchandising products effectively
• Processing sales transactions accurately and efficiently
• Collaborating with colleagues to achieve sales targets and KPIs
• Adhering to health and safety guidelines at all times

• Previous retail experience is preferred but not essential
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to work effectively as part of a team
• Flexibility to work a variety of shifts, including weekends and evenings

As well as a competitive salary, your benefits include:

• 20% colleague discount
• All‑access Family Extras Scheme – exclusive discounts across hundreds of retailers
• Pension scheme
• Participation in the ‘Your Voice’ forum to share ideas and views
• Full commitment to a learning culture with induction, access to MyMatalan online platform and ongoing development support

Salary: national minimum wage
Working Pattern: part time
Contract Type: permanent
Hours: 16.0 per week

We champion equality for all and encourage a culture where colleagues can bring their true selves to work, contributing to collective creativity, open‑mindedness and growth. If you require any adjustments during the recruitment process, let us know.