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Yard Customer Assistant

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Travis Perkins plc
Full Time position
Listed on 2026-01-11
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Yard Customer Assistant – Travis Perkins plc

Joining our friendly and hard‑working family as a Yard Sales Assistant, you'll be on the front line dealing with customers that come into our yard. As part of the branch team, you will play a vital role in our continued success by providing a first‑class service.

Location: Burnopfield Travis Perkins, Hobson Industrial Estate, Burnopfield, NE16 6EA

Responsibilities
  • Deliver the highest standards of service and build strong, friendly relationships with customers.
  • Process customer orders, load and unload customer and company vehicles.
  • Unload building products from supplier deliveries and accurately book them in the branch warehouse.
  • Operate a forklift (full training provided).
  • Maintain a tidy and safe working environment, ensuring safety standards are never compromised.
Skills & Qualifications

As a key customer‑facing role, we need the ability to provide great customer service. The rest can be taught.

Key Attributes
  • Physically active – the role is outside and involves lifting heavy building materials.
  • Friendly and outgoing, comfortable communicating face‑to‑face with customers.
  • Adaptable, resilient, and tenacious with high energy and drive.
  • Thrives in a dynamic and fast‑paced environment.
Benefits

£Competitive pay + benefits (annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group‑wide colleague discounts across the Travis Perkins Group, plus a variety of online discounts.)

Good work‑life balance – weekends and bank holidays are usually quiet, allowing you to enjoy them.

Career Development

As a new colleague you will be encouraged to enrol onto a Travis Perkins development scheme that supports career growth through a tailored plan aligned with the company’s values.

Diversity & Inclusion

We’re driving to become a truly inclusive employer. We want everyone to be at their best, and it’s our ambition that everyone in our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

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