Quality Assurance Technician

Greggs Newcastle Upon Tyne, England, United Kingdom

This range is provided by Greggs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Vacancy Information

• 21 days (4.2 weeks) annual leave, pro‑rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own‑produced products
• Free hot drinks while on a shift break
• Profit share:
  We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6‑month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work‑related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in‑store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business!  to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

This is a full‑time role. Flexibility will be considered. Work‑life balance is important.

• Ensure food safety and quality standards are maintained across the site.
• Support managers and operators in their responsibility to Food Safety and Quality.
• Evaluate process controls during production to ensure they comply with agreed specifications and procedures.
• Complete quality checks in line with product specifications, QAS and organoleptic requirements.
• Complete and update the site microbiological, chemical and allergen sampling schedules to ensure safety of products.
• Own the management of non‑conforming products, QA Holds and product releases.
• Organise and complete raw material intake checks against group specifications.
• Complete annual CCP validation checks of all Critical Control Points on site.
• Carry out and update audits e.g., BRC Internal audits, Glass & Plastic, CCP, GMP inspections and product & process.
• Monitor equipment performance and control through internal calibration of scales and thermometers to ensure compliance.
• Assist with customer complaint investigations.
• Amend factory process control documentation.

• Excellent written and verbal communication skills.
• Strong skills in planning, prioritising, and organising.
• Multi‑tasking and working with multiple priorities at pace, delivering results within tight timescales.
• The ability to communicate and influence at all levels.
• The ability to build strong cross‑functional relationships.
• The ability to work independently and as part of a small team.
• Initiative and the ability to see tasks through to completion.
• Enjoy being part of a hard‑working team, sharing the same end goal, and celebrating results together.
• Supportive of an inclusive culture – recognising and valuing that difference is good.
• Ready to develop and work alongside great people and have fun on the Greggs journey.

Here at Greggs we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We are hard‑working, but above all else we are family, and it doesn’t matter who you are, where you’re from or what your favourite bake is – we’d love you to join us!

Entry level

Full‑time

Quality Assurance

Food and Beverage Services