Head of Customer Success Retention Leader
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-03-12
Listing for:
BMS Engineering Recruitment
Full Time
position Listed on 2026-03-12
Job specializations:
-
Management
Operations Manager, Program / Project Manager, IT Project Manager
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A leading technology services firm is looking for a Head of Customer Success to lead the CS function across the UK. This hybrid role involves managing a small team, ensuring customer retention and engagement, and working closely with sales and service delivery to create value. Candidates should have relevant leadership experience, ideally from an MSP or SaaS background. The package includes a £65,000 base salary and benefits like 25 days of holiday and a cycle-to-work scheme.
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