Director of Risk

Are you ready to lead risk management at a national scale and make a real difference to the NHS?

We're looking for a dynamic and forward-thinker to join our Senior Leadership Team and act as Chief Risk Officer at NHS Business Services Authority (NHSBSA). This is a unique opportunity to shape the future of risk and assurance across a complex, high-impact organisation that touches millions of lives every day.

You'll play a pivotal role in embedding a culture of resilience, governance and innovation, ensuring we operate with confidence and foresight. You'll bring an enterprise-wide perspective on risk, understanding the consequences of decisions and ensuring effective mitigations are in place to protect the organisation and enable progress as we navigate a challenging landscape. If you're passionate about strategic leadership, influencing at the highest level, and driving transformation, this could be the role for you.

What do we offer?

• 27 days annual leave, rising to 29 days after five years  service and 33 days after ten years  service + public holidays
• Excellent pension, 23.7% employer contribution
• Active wellbeing and inclusion networks
• NHS Car Lease Scheme
• Access to a wide range of benefits and high-street discounts

Main duties of the job

As Director of Risk, you ll lead the development and delivery of NHSBSA s enterprise-wide risk and assurance strategy. You ll:

• Define and embed our risk management framework, ensuring compliance with NHS and UK Government standards.
• Chair the Executive Risk Committee, providing assurance to the Board and Executive Team.
• Drive cultural change, building risk capability and confidence across the organisation.
• Oversee integrated assurance and internal audit planning, ensuring governance remains robust and fit for purpose.
• Lead and inspire a high-performing team, fostering collaboration and continuous improvement.
• Influence senior stakeholders, regulators and system partners to strengthen trust and transparency.

We welcome conversations about this opportunity, so please don t hesitate to reach out for a more detailed breakdown of the role and responsibilities.

Working for your organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we re proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation.

That s why when you join us, you ll be empowered and supported to help your career grow. As one of the UK s Best Big Companies to work for, we re connected to our values:
Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.

Job Purpose

NHS Business Services Authority (NHSBSA) is a unique Special Health Authority with over 4,000 colleagues, an Arms Length Body of the Department of Health. The NHSBSA is a forward thinking, innovative organisation. We help the NHS to run efficiently by delivering platforms and services to support the entire NHS Workforce, Primary Care, and millions of UK citizens.

We are responsible for providing a complex range of critical services to support the priorities for the NHS, Government and local heath economies. Our platforms, systems and services touch countless lives, facilitating the flow of around £100 billion in NHS funds annually and supporting over three million present, past and future NHS colleagues throughout their careers and beyond The NHSBSAs vision is to be the provider of national, at scale business services for the health and social care system, transforming and delivering these services to maximise efficiency to meet customer expectations.

The NHSBSA provides platforms and services at scale and nationally, utilising leading-edge technology so that we deliver great taxpayer value and provide huge savings for the NHS which can be reinvested in frontline care.

The NHSBSA has an ambitious vision for the future and strong values that drive our commitment tohigh quality and efficient services delivered by…