Account Executive - Coffee Design Ltd

Account Executive - Coffee Design Ltd

Location:

Newcastle, Tyne and Wear, United Kingdom

Schedule:

Full time

Coffee Design’s vision is to be a leading creative partner where collaboration and innovation drive exceptional results for our clients and their brands.

We are looking for an experienced, hardworking, and organized Account Executive to join our creative agency. The ideal candidate will have exceptional communication and interpersonal skills, a deep understanding of design and digital services, and a strong customer service orientation.

As an experienced Account Executive, you will be responsible for managing client relationships, ensuring the smooth running of all projects and ensuring quality of output. You will collaborate with cross‑functional teams to deliver high‑quality solutions that exceed client expectations.

What you’ll do-Instructions

• Build and maintain strong relationships with clients, serving as the primary point of contact for their design and digital needs
• Manage client expectations through effective communication, responding to Guerra requests and problem solving
• Collaborate with creative, design and digital teams to develop and execute project plans that meet or exceed client goals
• Ensure all project deliverables are completed on time and meet quality standards
• Monitor project progress and identify and mitigate risks and issues
• Lead project meetings, including throws, status updates and review sessions
• Provide regular project updates and reports to clients and agency management
• Manage budgets, invoice clients and manage purchase orders using our financial management system, with support from our finance and account team
• Complete other duties and responsibilities as assigned

What we’re looking for

• Educated to a degree level
• 2 years of experience in a similar role within an agency environment
• Exceptional communication and interpersonal skills
• Excellent customer service orientation with a strong understanding of client needs
• Knowledge of design and الشرائط services and processes
• Proven ability to manage multiple projects, priorities and timelines
• Strong organisational and time management skills
• Ability to work independently and collaboratively in a team environment
• Willingness to work'auteur outside standard business hours as needed

About the agency

We are a creative agency dedicated to delivering exceptional and innovative solutions to our clients. As a team of talented creatives, developers, marketers and project managers, we pride ourselves on delivering impactful and engaging brand experiences. We are passionate about collaboration and communication, working closely with our clients to understand their needs and objectives. Whether we are developing an exciting new brand, rolling out a strategically planned campaign or creating a cutting‑edge website, you’ll find a positive and innovative team atmosphere built on support and creativity.

We are committed to delivering high‑quality solutions that exceed our clients’ expectations.

Benefits

• Company pension
• Cycle to work scheme
• Gym membership
• On‑site parking
• Private dental insurance
• Private medical insurance