Senior Business Manager

Senior Business Manager – Commercial Services, DWF Newcastle Upon Tyne, England, United Kingdom

We are seeking an experienced Senior Business Manager to join our Commercial Services team, working closely with the Divisional CEO and Director of Operations. In this pivotal role, you will act as a trusted advisor and operational partner, enabling the CEO and Director of Operations to focus on client growth and strategic delivery. As a key member of the leadership team, you will collaborate regularly with Global Practice Area Heads, Country Managing Partners, and senior stakeholders across Central Services.

We offer flexibility in location, with the role based at any of our offices in Leeds, Birmingham, Manchester, Newcastle or Liverpool, alongside a hybrid working arrangement.

• Support the CEO in fostering a high-performance culture across the division.
• Guide teams to ensure priorities align with strategic objectives.
• Collaborate with senior leaders to develop and implement business strategies.
• Represent the division in internal and external meetings; stand in for CEO/Director when required.
• Oversee daily operations to ensure efficiency, compliance, and consistency.
• Identify and mitigate operational risks.
• Drive standardisation of practices across the division.
• Track progress toward strategic goals and recommend improvements.
• Assist with budgeting, forecasting, and financial analysis.
• Monitor financial performance and identify opportunities to increase profitability.
• Manage cross-team projects and ensure delivery against priorities.
• Prepare reports, presentations and communications for board and leadership meetings.
• Follow up on actions post-meetings and maintain clear communication channels.
• Ensure adherence to governance and regulatory standards.

• Proven experience in business management, operations, or a similar role supporting senior executives in a legal or professional services environment.
• Excellent stakeholder management.
• Strong knowledge of corporate governance and business processes.
• Strategic thinking and the ability to translate vision into actionable plans.
• Financial acumen with a strong understanding of budgeting, forecasting and financial analysis.
• Project Management skills with a proven ability to manage complex projects and deliver results.
• Excellent written and verbal communication skills and the ability to influence at all levels.
• Problem-solving and analytical mindset with a proactive approach to challenges.

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time  are an equal opportunities employer that celebrates diversity and is committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you’re excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway – you may be the right candidate for the role or others across the wider team.

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

• Seniority level:
  Director
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Law Practice