Maintenance Operative

Overview

Every day is different and you will work indoors and outdoors completing a variety of tasks to ensure the building and grounds are well maintained and we are compliant with Health and Safety legislation. A key part of the role is ensuring all required checks are completed regularly, you will need to have good time management skills and be able to prioritise your workload.

The Maintenance Operative is a key member of the team and is responsible for the general maintenance of the building, liaising with external contractors, completing safety checks and decorating, gardening and much more. The successful candidate may also be required to carry out additional duties as reasonably requested.

The Maintenance Operative responsibilities include but are not limited to the following:

• Assist in the assessment of the effectiveness of maintenance implementation and delivery.
• Implement actions to meet and maintain maintenance standards.
• Systematically solve day-to-day problematical issues which arise.
• Follow legislative requirements and relative regulations.
• Be responsible for promoting and protecting the welfare of those individuals supported by the service.
• Develop effective working relationships with colleagues within the service.
• Maintain and develop relationships with residents' loved ones.
• Seek opportunities for personal and professional growth.
• Act as a role model for others and an ambassador for the service.
• Be professional, polite, and reasonable at all times.
• Understand the regulatory framework governing the service, including CQC requirements.
• Maintain maintenance skills at a current level and undertake such training and development as may be required in order to maintain up-to-date knowledge.
• Attend mandatory and other training as directed by management.
• Follow all policies and procedures relevant to the role.
• Embrace learning opportunities.
• Involve residents, families, external agencies, and colleagues; speak up when things go wrong.
• Respect and dignity:
  Promote person-centred care and independence.
• Everybody counts:
  Ensure no discrimination or exclusion, understand human rights, and enable individuals to voice concerns.
• Commitment to quality of care:
  Strive for quality, embrace constructive feedback, and seek opportunities for learning and improvement.
• Compassion:
  Show kindness, empathy, and understanding in all interactions.
• Improving lives:
  Share ideas, focus on wellbeing, and improve overall environment.
• Good English (written and verbal).
• Vocational qualification/HNC/City and Guilds in Maintenance or Building Services.

Everyone at St Martins Care shares a passion for providing the best possible care for all the people that choose to live with us. We are people of high integrity and are committed to excellence in all that we do. Our aim is to ensure our residents enjoy a happy, comfortable and safe environment where their personal needs and independent requirements are taken into account by our compassionate and highly trained staff.

Established over two decades ago, St Martins Care has grown into a reputable provider of comprehensive care services in the North East of England. The company offers a range of services, including residential, dementia, respite, and nursing care, tailored to meet the unique needs of each individual. With a focus on person-centred care, St Martins Care develops individualised care plans that address the physical, psychological, social, and emotional needs of residents.

The organisation's commitment to excellence is reflected in its well-maintained facilities and compassionate, highly trained staff who strive to ensure residents feel safe and 'at home' while in their care. The organisation fosters a supportive and collaborative work environment, emphasising respect, equality, and professional development. As a family-owned organisation, it values each team member's contributions and encourages open communication and teamwork.

Employees have noted the company's understanding and supportive senior management, highlighting it as an amazing place to work. The organisation is dedicated to maintaining a healthy work-life balance and offers opportunities for training and career advancement. This positive workplace culture ensures that staff are motivated and equipped to provide the highest standard of care to residents.

St Martins Care's employees enjoy a wide ranging benefits package that is constantly evolving. Employees have reported a good work-life balance and competitive overtime rates. The company provides on-the-job training, ensuring staff have the necessary skills and knowledge to excel in their roles. Management is described as approachable and supportive, contributing to a positive working environment. The organisation values its employees and is committed to their professional growth and well-being, fostering a workplace where staff feel valued and motivated to deliver exceptional care.