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Hybrid First-Line IT Technician — Service Desk

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: NCFE
Full Time position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A leading educational organization is seeking a First Line IT Technician to join their IT team. In this hybrid role, you will provide first line ticket resolution across multiple sites and support mobile telephony. Essential skills include strong analytical abilities, customer service experience, and excellent communication. You will also contribute to continuous improvement in IT processes. This position offers a competitive salary and numerous benefits, including flexible working hours and comprehensive annual leave.
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