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Hybrid IT Service Desk Analyst | 1st Line Support

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Lorien
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A recruitment agency is seeking Service Desk Analysts to provide first-line IT support within a leading bank's digital strategy. You'll work 4 days from home, supporting 65,000 colleagues via web chat and phone, diagnosing technical issues, and ensuring minimal downtime. Knowledge of Windows 10 and Microsoft applications is beneficial. The role offers a day rate of £132.33 plus overtime, with the potential for a permanent position after 8 weeks of paid training.
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