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IT Service Desk Team Lead — Digital Services

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Transformationunitgm
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A prominent healthcare organization in the UK is seeking a Digital Services Service Desk Team Supervisor to manage the day-to-day operations of the service desk. This role involves supervising staff, ensuring customer satisfaction, and overseeing IT operations. The ideal candidate will have supervisory experience in an IT service desk environment, excellent communication skills, and a solid understanding of ITIL practices.

Flexible working arrangements are supported to promote a good work-life balance.
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