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Lead Technical Architect

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: HM Revenue & Customs
Full Time position
Listed on 2026-02-27
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 71725 GBP Yearly GBP 71725.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Join to apply for the Technical Architect role at HM Revenue & Customs

Alongside your salary of £71,725
, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Overview

We are looking for a Lead Technical Architect to create high level solution designs, service designs and technical roadmaps, underpinning HMRC's IT architecture and supporting HMRC’s IT strategy.

Responsibilities
  • Create high level solution designs, service designs and technical roadmaps, underpinning our IT architecture and supporting HMRC’s IT strategy.
  • Provide technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end-of-life services.
  • Deliver technical consultancy throughout the service lifecycle from project to service delivery.
  • Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps.
Person specification

We are looking for a highly skilled leader who is

  • Credible, influential, and a team player with a proven track record in delivering customer-focused technology change.
  • Self-motivated, a confident communicator with excellent interpersonal skills.
  • Committed to continuous improvement in both personal and team performance.
Essential criteria
  • A broad IT Infrastructure background, working at large enterprise scale.
  • Technical architecture experience working with at least two of the following - AWS, Opentext Documentum, Pega Platform.
  • Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies.
  • An understanding of large-scale infrastructure technologies including but not limited to - Software Delivery, Hybrid Cloud Computing, Adoption of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions, Infrastructure Security Controls.
  • The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understanding strategic consequences of IT decisions.
  • A focused approach on strategic alignment of technical design and architecture to meet business growth and direction.
  • Evidence of leading initiatives that would enhance the resilience of or migrate one or more of HMRC's case and content management services.
  • Demonstrated expertise and hands‑on experience with Open Text, Pega, AWS, and other hyperscaler technologies.
  • Delivered archiving and decommissioning of services and infrastructure to achieve operational savings.
  • Utilised Confluence, Jira, and Service Now for collaboration and service management.
  • Applied knowledge of Case and Content Management.
  • Knowledge and experience of the HMRC IT estate.
  • Experience working in an agile environment, with familiarity in agile methodologies such as Dev Ops, TDD, Scrum, and Kanban.
  • Technical certification to the level of - Pega Certified Lead Solution Architect, Open Text Certified Documentum Administrator or Developer, AWS Certified Solutions Architect - Associate or Professional.
  • Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.
Transitional Sites

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

Job Details

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Information Technology

Industries:
Government Administration

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