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Hybrid IT Service Desk Analyst — Customer Support Pro
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-15
Listing for:
Mott MacDonald
Full Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global consultancy firm in Newcastle upon Tyne is looking for a Service Desk Analyst to be the first point of contact for IT support. This role involves providing prompt and professional service, resolving technical issues, and ensuring excellent customer experiences. Candidates should exhibit a strong service mindset, clear communication skills, and a willingness to learn. The position offers numerous opportunities for professional development within a supportive environment that values collaboration and continuous improvement.
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