Cybersecurity Consultant​/Concierge Security Engineer

Position: Cybersecurity Consultant / Concierge Security Engineer 2
Location: Newcastle upon Tyne

** Concierge Security Engineer 2
*** Newcastle, UK
* Our mission is simple:
End Cyber Risk. We’re looking for a
** Cybersecurity Consultant 2 / Concierge Security Engineer 2 in Newcastle
** to be part of making this happen.
** Your Responsibilities:
*** Collaborate closely with senior cybersecurity engineers and contribute to real-world client projects.
* You are the customer's point of contact for inquiries regarding security incidents reported by our Security Operations Center (SOC) and, together with the team, you analyze structural weaknesses of the customer
* Help create technical reports and documentation to support customer environments.
* Troubleshoot security and technical issues with guidance from your team.
* Share basic security best practices with non-technical contacts.
* Build professional, trust-based relationships with customers.
* Analyze logs and events to identify patterns or potential threats.
* Continuously develop your skills through mentoring and hands-on experience.
*
* Your Profile:

***
* Experience:

*** 2–3 years of experience in cybersecurity or related IT fields.
* Familiarity with network security, cloud infrastructure, SaaS tools, and identity management.
* Exposure to risk and vulnerability management.
* Strong communication skills in both English – verbal and written.
* Analytical mindset and structured problem-solving approach.
* Comfortable working in a team and eager to grow professionally.
** Technical Skills in at least 4 of these areas:**
* ** Networking Basics:
** Understanding of TCP/IP, subnetting, and common network protocols.
* ** Operating Systems:
** Basic knowledge of hardening Windows, Linux, and Unix environments.
* ** Security Tools:
** Familiarity with firewalls, antivirus, and IDS/IPS systems.
* ** Scripting:
** Basic understanding of Python, Bash, or Power Shell.
* ** Vulnerability Assessment:
** Experience using tools like Nmap, Nessus, or OpenVAS.
* ** Incident Response:
** Foundational knowledge in managing and responding to security incidents.
* ** Security Frameworks:
** Awareness of common frameworks such as MITRE ATT&CK and NIST.
** Consultancy

Skills:

*** Strong ability to explain technical topics clearly to non-technical stakeholders.
* Analytical and solution-oriented when approaching security challenges.
* Professional client interaction and relationship-building.
* Comfortable documenting policies, procedures, and incident reports.
* Enjoys teamwork and thrives in collaborative environments.
* Highly motivated to learn and grow in a fast-paced company.
* Curious about evolving cybersecurity trends and committed to staying ahead.
** Our offer:
** All wolves receive compelling compensation and benefits packages, including:
* Equity for all employees
* 28 days annual leave, 8 bank holidays and paid volunteering days off
* Pension plan employer match
* Training and career development programs
* Robust Employee Assistance Program (EAP) with mental health service
* Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection.
* Fertility support and paid parental leave

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity .
** Our Values
** Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment…