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Concierge Security Engineer

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Arctic Wolf
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    Cybersecurity, Network Security, IT Consultant
Job Description & How to Apply Below
Position: Concierge Security Engineer 3
Location: Newcastle upon Tyne

Concierge Security Engineer 3 page is loaded## Concierge Security Engineer 3locations:
Newcastle, GBRtime type:
Full time posted on:
Posted Todayjob requisition :
R25 1242
** Senior Cybersecurity Consultant 3*
* * Newcastle, UK
* At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the
** Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60
** lists, and we recently took home the
** 2024 CRN Products of the Year
** award. We’re proud to be named a
** Leader
* * in the
** IDC Market Scape
** for Worldwide Managed Detection and Response Services and earning a
** Customers' Choice
** distinction from
** Gartner Peer Insights**. Our
** Aurora Platform
** also received
** CRN’s Products of the Year
** award in the inaugural
** Security Operations Platform
** category. Join a company that’s not only leading, but also shaping, the future of security operations.

Our mission is simple:
End Cyber Risk. We’re looking for a
** Senior Cybersecurity Consultant 3 / Concierge Security Engineer 3 in Newcastle
** to be part of making this happen.
** Your responsibilities:
*** Serve as a trusted security advisor for assigned customers, acting as the key technical point of contact
* Manage and clearly explain security incidents identified by our Security Operations Center (SOC)
* Provide timely and effective incident response support during cybersecurity events (no on-call duty)
* Deliver cybersecurity best practices to both technical and non-technical stakeholders
* Troubleshoot security and technical issues across diverse environments.
* Analyze logs and security events to identify patterns, vulnerabilities, and threats
* Lead technical reporting, documentation, and customer-facing security reports
* Create and deliver workshops, guides, and training content to improve customer security posture
* Mentor junior analysts and engineers, sharing both technical and soft skills.
* Support the continuous improvement of Arctic Wolf’s Managed Detection and Response (MDR) services
*
* What We're Looking For:

***
* Experience:

*** 5+ years of experience in cybersecurity
* 3+ years of experience in systems, network, or cloud administration
* Proven track record in IT networking, network security, cloud infrastructure, and SaaS tools
* Background in risk and vulnerability management
* Strong written and verbal communication skills in English
* Experience building relationships in a professional, client-facing context
** Technical

Skills:

**
* ** Network Security:
** Deep knowledge of network architectures, firewalls, IDS/IPS, and VPN technologies
* ** Operating Systems:
** Advanced hardening expertise for Windows, Linux, and Unix environments
* ** Encryption:
** Familiarity with encryption protocols and technologies
* ** Penetration Testing:
** Ability to assess and interpret penetration test results to guide remediation
* ** Security Tools:
** Hands-on with SIEM, SOAR, EDR, UTM, and honeypots.
* ** Cloud Security:
** Understanding of cloud platform security measures (AWS, Azure, etc.)
* ** Security Frameworks:
** Advanced knowledge of frameworks such as MITRE ATT&CK, NIST, etc.
** Consulting

Skills:

**
* *
* Risk Management:

** Ability to assess, prioritize, and manage security risks aligned with client needs
* ** Strategic Planning:
** Capable of developing and executing end-to-end security strategies
* ** Communication:
** Strong ability to convey complex security concepts to non-technical audiences
* ** Problem-Solving:
** Analytical mindset with a proactive approach to identifying and resolving issues
* ** Project Management:
** Skilled in managing and delivering on technical security projects
* ** Client Relationship Management:
** Adept at maintaining long-term client partnerships through trust and value delivery
* ** Training & Mentoring:
** Able to educate junior staff and clients on cybersecurity best practices
** On-Camera Policy
** To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on…
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