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User Researcher

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: BrightBox Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Video Game, UI/UX Design, Technical Writer
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Overview

We’re seeking an experienced User Researcher who thrives in a fast‑paced, public‑facing environment with tight deadlines. This role goes beyond traditional research delivery and requires strong judgment, adaptability, and influence.

What you’ll do
  • Drive user insight within the team to shape decisions and direction
  • Deliver research in complex, time‑pressured, and highly visible environments
  • Adapt research approaches pragmatically to fit constraints while maintaining rigour
  • Collaborate closely with stakeholders and manage competing priorities
What we’re looking for
  • Experience working as a User Researcher in fast‑paced or high‑pressure contexts
  • Strong stakeholder management and influencing skills
  • A strategic, pragmatic mindset with the ability to adapt quickly
  • Confidence balancing research quality with delivery needs
Seniority level
  • Mid‑Senior level
Employment type
  • Contract
Job function
  • Consulting
  • IT Services and IT Consulting
Location

Newcastle Upon Tyne, England, United Kingdom

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