Cloud Platform Specialist

Location/s:
Newcastle
Relocation supported: Not supported, but internal applications are welcome
Recruiter contact:
Nikki George
Hiring manager contact:
Shaun Willson

We’re a global engineering, management, and development consultancy.

Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.

Mott Mac Donald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

Are you ready to shape the future of our cloud and infrastructure services? Join us as a Cloud Platform Specialist and become a driving force behind our Microsoft Cloud-first strategy, while ensuring seamless integration with our third-party cloud platforms supporting a dynamic organisation.

Reporting to the Compute & Storage Manager, you’ll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You’ll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment.

Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross‑functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal customers.

This role is a key contributor to our broader business objectives enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high‑performing, customer‑focused IT function that supports innovation and growth across the organisation.

We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best.

• Contribute to the development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server.
• Contribute to and support project delivery, including cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives and operational requirements.
• Provide operational 4th line support for both cloud and on‑premise infrastructure, ensuring environments are current, secure, and optimised.
• Act as a technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement.
• Support identity management and access control (Active Directory, Entra‑, RBAC), ensuring robust authentication and authorisation across all platforms.
• Monitor, analyse, and optimise cost, performance and capacity of compute and storage services, proactively identifying and addressing issues.
• Participate in and contribute to strategic projects, such as cloud migrations, automation initiatives, and service enhancements.
• Maintain and update technical documentation, including infrastructure diagrams, solution designs, procedures, and knowledge articles.
• Collaborate with cross‑functional teams (infrastructure, applications, security, service delivery) to align operational activities with business goals.
• Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing necessary controls.
• Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational…