Citrix WaaS Engineer

Citrix WaaS Engineer (Newcastle)

DXC Technology | Join our End‑User Computing team as a Citrix WaaS Engineer skilled in designing, implementing, optimising, and supporting Workplace‑as‑a‑Service platforms. This role delivers secure, reliable, and scalable virtual desktop and application delivery to users worldwide.

• Design, deploy, and maintain Citrix‑based WaaS solutions, including Citrix Virtual Apps and Desktops, Citrix Cloud, Citrix Gateway, and Citrix Store Front.
• Manage and optimise user environments, profiles, and policies to ensure seamless digital workspace experiences.
• Integrate WaaS solutions with supporting technologies such as Active Directory, Azure, FSLogix, Intune, and Microsoft 365.
• Monitor performance and proactively identify and resolve infrastructure issues using Citrix Director, Citrix Analytics, and other monitoring tools.
• Collaborate with network, security, and cloud engineering teams to ensure WaaS platform performance, scalability, and compliance.
• Automate provisioning, configuration, and scaling tasks using Power Shell, Terraform, or similar tools.
• Support migrations from on‑premises Citrix deployments to Citrix Cloud and hybrid environments.
• Document configurations, processes, and standard operating procedures.
• Stay current with Citrix roadmap updates, best practices, and industry trends to recommend continuous improvements.

• 3–5+ years of experience in Citrix engineering and administration.
• Strong knowledge of Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (Net Scaler), and Citrix Workspace Environment Management (WEM).
• Experience with Active Directory, Group Policy, Azure Virtual Desktop (AVD), and Windows 10/11 multi‑session.
• Familiarity with FSLogix profile containers and user data management.
• Proficiency with Power Shell scripting and automation.
• Experience troubleshooting complex end‑user computing environments.
• Citrix certifications (e.g., CCA‑V, CCP‑V, CCE‑V).
• Experience with Microsoft Endpoint Manager (Intune), Azure, and M365 integration.
• Knowledge of VDI performance monitoring and capacity planning tools.
• Exposure to Zero Trust, security hardening, and multi‑factor authentication in Citrix environments.
• Familiarity with ITIL processes and change management practices.

• UK national.
• Security cleared to SC.
• Confident in delivering high‑level updates, issues, and risk via conference calls (both internal and external to DXC).
• Experience collaborating with 3rd‑party vendors and customers.
• Natural problem solver.

We are looking for passionate, motivated, innovative team players who are ready to take on new challenges and contribute to our vision of helping clients transform their business. The role offers opportunities to work with modern delivery platforms, Dev Ops and Agile methodologies, and industry‑leading tools to deliver impactful results.

DXC Technology is the world’s leading independent, end‑to‑end IT services company, helping clients harness the power of innovation to thrive on change. With a global presence across 70 countries, we bring extensive partner alliances and a strong vendor relationship foundation to deliver solutions that meet the evolving needs of private and public sector clients.

Please note:

DXC does not solicit payments or personal information from applicants through social media or unsolicited emails. For more information on employment scams, consult our official resources.

Mid‑Senior level

Full‑time

Information Technology

IT Services and IT Consulting