Human Resources Business Partner

SoPost is a pioneering digital sampling company that connects brands with consumers in innovative and meaningful ways. Our mission is to make it easier for brands to engage with their audience through personalised and data-driven sampling solutions. We work with more than 200 different brands, including the largest beauty and FMCG groups.

In 2020, we ranked in the top 50 of the Sunday Times Tech Track 100, and since then, our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, we were presented with the prestigious Queen’s Award for Enterprise:
International Trade. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work.

We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry.

Curious about what makes SoPost so special? Watch our 'What makes SoPost a great place to work?' video to hear more from those who know us best.

We are looking for a superstar HR Business Partner who has experience across a broad range of HR activities, ideally from within an SME organisation and is now looking for the next step to grow their career. If you are a self‑starter who can bring great ideas and creativity and enable us to enhance our employer brand, maximise our talent, level up performance and execute plans quickly and effectively, this role could be for you...

• Lead all recruitment activities within the Group, including liaising with hiring managers to set role briefs, hiring timelines and identify key stakeholders, as well as managing candidate pipeline and interview scheduling.
• Manage the onboarding process for new hires, ensuring they enjoy the best possible experience of joining SoPost.
• Co‑ordinate our employee engagement survey (twice yearly) programme, administering the survey, collating responses and disseminating to the leadership team, along with all company follow up on key actions arising.
• Lead continuous improvement and formalisation of our HR policies, including the staff handbook, and communicate key updates to the wider team.
• Business Partnering to individuals with people management responsibilities.
• Lead performance management process, ensuring 100% compliance and early intervention for any non‑performing individuals. Provide advice and guidance to managers around managing performance and any grievance related issues.
• Act as a conduit to our employment law advisers (external) as required.
• Manage monthly payroll process, identifying payroll changes and reviewing final output pre‑commitment.
• Oversee the salary review process, collaborating with the Finance Team, including creation of salary schedules and collation of raise proposals from people managers to present to SLT.
• Act as a representative of the HR function and collaborate closely with other functional leads within the organisation.
• Manage the learning and development initiatives and budget, allocating funds appropriately and administer the ongoing training programmes in place.
• Regularly report to the senior leadership team on KPI metrics which demonstrate impact of HR‑related activity.
• Report on people metrics as part of our ongoing CSR reporting requirements.
• At least 2 years of generalist experience in an HR business partnering role within an SME.
• Up to date knowledge of current employment legislation, trends and HR approaches.
• Exemplary communication skills and the ability to present information in a compelling and effective manner to all levels of employee.
• Creative and innovative thinker with the ability to bring fresh ideas and insight.
• Proactive and self‑starting with the enthusiasm and drive to work autonomously while also knowing when to collaborate with other stakeholders/teams.
• Adaptable and capable of dealing with multiple priorities.
• Driven and ambitious, with the desire to work and succeed in a fast growth environment.

• Experience of working within a technology‑led organisation.
• Experience of working within a company with a multi‑site, international representation. US…