HR Business Partner

Fun, rewarding and with the opportunity to develop and grow your career. That's life with L&C Mortgages, the UK's leading fee free mortgage and protection broker with over 160 awards to its name. Join us and you'll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘The Extra Mile' colleague nominations – recognising those who go above and beyond, your birthday off and our fabulous Perkbox membership, this is a place that really gives back on the effort you put in.

Right now, we're looking to expand our brilliant HR team and bring onboard a HR Business Partner up in the North East. Dynamic, practical and motivated, able to work well and develop lasting meaningful relationships with colleagues both across and up & down the business, if you think this could be the role for you, keep reading to find out more!

The role This role sits at the forefront of people management here at L&C, a vital position wherein your guidance and knowledge will be instrumental in the ongoing enhancement of the employee lifecycle and the delivery of our People Plan. You'll be the primary point of contact for colleagues and managers alike for employee relations, providing top quality advice and support across multiple different areas: disciplinaries, performance management, occupational health and grievance cases to name a few, utilising employee legislation knowledge, and a conscientious approach to sensitive issues and situations.

You'll need to be proactive and use insightful judgement to navigate your workload, working together with the wider HR team and your stakeholders to achieve effective resolutions and outcomes in line with policy and best practice. Policies in mind, you'll monitor, review and update policies in line with current legislation within the industry and beyond, working with teams to ensure these policies reflect in our actions.

About you A seasoned HR professional, you have a great wealth of experience at your belt when it comes to working within a HR function and providing suitable advice on a range of ER matters. You may have experience working within financial services already, or under a similarly regulated environment, either way, you know your stuff and understand the importance of working within HR with apt judgement and care.

Practical and logical, you're able to deal with cases in a diplomatic manner, with excellent communication skills across both written and verbal channels. You'll work closely with management across all levels of the business, so solid stakeholder management is a must, as well as keen organisation skills to keep on top of and prioritise your work effectively. You may also hold CIPD Level 5/7 or an equivalent qualification (SHRM certificate or degree within HR), whilst this is not essential, this would be advantageous.

Why join L&C? We care about our customers, but our employees are what make the magic happen. We're always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity. The standard of training is as high as it can be, so that the service you're able to deliver is at the same level.

What you do with it and where you take your role from there is up to you – because there are ample opportunities to flourish and progress. Joining L&C means having the chance to: 24 days starting annual leave, plus your birthday & bank holidays off non inclusive of your holiday allowance Have access to our comprehensive Employee benefit and support schemes, from wellbeing to perks and discounts, we want to give our colleagues the best as thanks for their continued dedication Come celebrate at our biannual Winter and Summer socials, and plenty of other events throughout the year … and much more!

At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued.

Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community. FCA Certification Regime & Conduct Rules L&C is classified as an “Enhanced Firm” under the FCA's Senior Managers and Certification Regime (SM&CR).

This role will officially fall into the “Conduct” element of the regime, meaning you'll be personally subject to the five FCA Conduct Rules if successful in your application. You may already be aware of these, but don't worry if not. If successful in securing the role training will be provided.