NUFC - Meetings and Events Operative

Job introduction

About the role

At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for a Meeting and Events Operative to join our prestigious team at Newcastle United Football Club.

A few things about you

We want you to bring your can‑do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring you excellent attention to detail and exceptional communication skills too!

Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you!

Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practises so it’s vital that you’ll champion this.

• Ensuring strict adherence to best practice as set out in M&E SOP.
  • Clear communication between departments including the front of house, back of house and kitchen teams.
  • To ensure that you are entirely customer focused and ensure that excellent customer service is delivered at all times.
    • To be aware constantly of amendments to events, accommodating changes as necessary.
    • To wear full and correct uniform at all times when on shift, including any Personal Protective Equipment which you have been issued with.
    • To ensure the preparation of all function areas, the quality of service and standards of hygiene within the catering facility conforms to company standards.
      • To make use of quiet periods during the day to ensure the necessary preparation is done for the following day.
        • Safe disposal of all waste produced during service in accordance with Sodexo’s site‑specific Waste Management guidelines.
          • To attend all meetings and training sessions when required.
          • To consistently show a proactive and flexible approach to all areas of your work and work to the best of your ability at all times.
          • To complete any reasonable request whilst being adaptable to changes.
          • Comply with all company Terms & Conditions including grooming and social media policies.
            • Assisting with housekeeping where necessary including laundry and linen duties
            • To be willing to assist/move to other areas of the business to further develop skills or meet the demands of the business
              • To work front of house, providing the highest possible level of customer service and ensuring good customer relations prevail at all times.
                • To ensure the quality of food and beverage served is of the highest possible standard.

• Experience dealing with customers and clients.
• High levels of organisation, and a proactive approach to working.
• Adaptable to change and flexible in the approach to work.

• Experience of working within a large operation with high volume meetings and events and match day operations

• 20 HOURS PER WEEK
• £12.60 per hour
• No set shift pattern, shifts can be Monday‑Sunday, between the hours of 9am-4pm
• Many employee benefits, rewards and recognition.