Catering Supervisor

Job locations

Royal Victoria Infirmary

Newcastle upon Tyne Hospitals invite applications for a full‑time Catering Supervisor to join the RVI Catering Department, part of the Team of the Year 2022. The role runs 37.5 hours a week, 5 days over a 7‑day rota, with two weekends off each month. Duties include supervising the catering team, managing menus, staffing, health & safety compliance and patient food quality.

• Supervise a catering team of up to 70 staff.
• Coordinate communication between catering, wards and other departments.
• Manage menus in the catering system and ensure they are posted for wards.
• Prepare daily worksheets, rosters, and oversee overtime, holidays and sickness.
• Use in‑house allocation system for pay and holidays.
• Apply HACCP principles and meet all health and hygiene regulations.
• Monitor the patient food belt to ensure quality, presentation and correct delivery.
• Engage with ward staff to resolve food service issues.
• Optimise staffing and resource allocation to meet service demands.
• Conduct staff appraisals, induct new staff, facilitate risk‑assessment training, moving and handling, and first‑aid courses.
• Collaborate with the Diet Chef to meet patient dietary needs and manage allergen information.

• NVQ Level 3 Supervisory Leadership Qualification or equivalent experience.
• Intermediate Food Hygiene Qualification Level 2 and Allergen Qualification or equivalent.
• City & Guilds 706/2 or NVQ Level 3 in Food Preparation (desirable).
• Basic IT skills (Word, Excel).
• Experience in a customer‑focused environment.
• Understanding of confidentiality requirements.
• Previous experience in large‑scale catering and HACCP knowledge (desirable).

• Prioritise workload efficiently.
• Remain calm and respond effectively in challenging situations.
• Excellent verbal and written communication skills.
• Leadership and teamwork capability, able to inspire confidence and influence behaviour.
• Work effectively in hot, pressurised environments.
• Initiative, commitment and self‑motivation.
• Positive, “can‑do” attitude.

The role is suitable for individuals who can commit to a supervisory position within a food service shift, prioritise food hygiene and safety standards, and manage quality control and operational tasks.

Applicants must undergo a Disclosure and Barring Service check. Sponsorship is available for skilled workers where required.

Newcastle upon Tyne Hospitals NHS Foundation Trust
Royal Victoria Infirmary
317 02 Royal Victoria Infirmary
NE1 4LP

• Reference number: 317‑2026‑04‑49‑DR
• Posted: 23 January 2026
• Band 3 – £24 937 to £26 598 per annum
• Permanent, full‑time, 37.5 hours a week
• Pay scheme:
  Agenda for Change

For further details please visit the Newcastle Hospitals Careers site.